Terms & Conditions

Section 1

Agreement

By booking an appointment or purchasing a service with Laser2Glow, you ("the Client") agree to these Terms & Conditions and the accompanying Client Consent and Intake Form. If you do not agree, please do not proceed with booking.

Section 2

Bookings & Payments

All bookings must be made through our website or scheduling link.

We require a minimum 48-hour notice for all cancellations or rescheduling requests.
Late cancellations or no-shows will result in a non-refundable deposit or session fee charge.
Pre-paid packages or sessions are non-transferable and non-refundable, unless stated otherwise.
Services must be used by the original client only.
Laser2Glow reserves the right to cancel or reschedule your appointment at any time at our sole discretion if the need arises.

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Please note: Menstrual periods or other normal, natural bodily processes are not considered valid reasons for last-minute cancellations or no-shows.

Section 3

Client Responsibilities

All clients must complete a Client Consent Form before their first session.
Clients are responsible for providing accurate and up-to-date medical information before every session.
A 5-minute grace period applies for late arrivals. After this, the appointment may be cancelled and charged.
Clients must follow all pre-care and aftercare instructions provided by staff.
Laser2Glow is not liable for complications due to improper aftercare.

Section 4

Service Expectations

Results may vary from client to client.
Some services require multiple sessions for best results.
Maintenance treatments may be recommended to retain results.
Laser2Glow does not guarantee permanent results and is not responsible for individual skin or hair response.

Section 5

Health & Safety

Services are administered by certified technicians using professional equipment. Clients with the following conditions must consult a medical professional before booking:

Pregnancy or breastfeeding
Use of photosensitive medications
Skin infections, sunburn, or active breakouts
Hormonal or autoimmune conditions

Laser2Glow reserves the right to refuse service based on health or safety concerns.

Section 6

Privacy & Client Records

All personal and medical information is kept strictly confidential.
Consent forms and client history are securely stored and used only for treatment purposes.
We comply with all relevant privacy and data protection standards.

Section 7

Photos & Testimonials

We may ask to document results through photos or feedback.
No photos or personal information will be shared publicly without the client's written consent.

Section 8

Liability Waiver

By booking a service, clients agree to release Laser2Glow from responsibility for minor, temporary reactions such as redness, swelling, or sensitivity.

Clients should report any unexpected or severe reactions within 48 hours of the appointment.
Laser2Glow is not liable for complications arising from undisclosed conditions or failure to follow care instructions.

Section 9

Technician Availability & Substitution

In the event that a scheduled technician becomes unavailable due to illness, emergency, or any other unforeseen circumstance, Laser2Glow reserves the right to substitute another qualified technician to perform the service to prevent any inconvenience or delay.

Should the client choose not to proceed with the replacement technician, a full refund for the affected appointment will be issued upon request.

Section 10

Policy Updates

These terms may be updated at any time. Continued use of our services implies acceptance of the most recent version.